How client feedback can help business leaders become better managers
When reviewing our own personal leadership styles, we often look to those who we lead for feedback. Many companies carry out internal appraisals for team members with the opportunity to provide feedback on their manager being a part of this. It provides an open and safe space for honest feedback to be given in order to help the development of the manager which also helps the individual to progress.
Managers are providing feedback on the wider team and the wider team can provide feedback on the manager but what about the client’s opinion?
